“We've started to call Eliud our Product Line Manager on the ground,” says Heath. “He’s doing hand sketches and writing dedicated notes about our prototypes — That’s his baseline. Over the last couple years, he’s gone to the next level of building feedback sheets, giving them to his running camp teammates and asking them to give their own notes. He’s the world’s best marathoner, but he actually feels like a member of our product team.”
In the past, Eliud has incorporated the Zoom Fly into his rotation, especially the 5, which was a perfect trainer for his easy Monday runs; he’ll step outside his front door and go anywhere from 12 to 18 miles. When he tested the 6, he immediately noticed the lighter weight and more comfortable upper, both of which he relayed to Heath in his soft-spoken, methodical manner. He’s willing to give constructive feedback, too, but always graciously, such as when he recommended adding a slightly more durable material along the outsole, helping the shoe better withstand a rigorous training schedule. “It’s worth giving a thought,” he scribbled in his notes.