EMEA Invoicing

WELCOME EUROPE, MIDDLE EAST
& AFRICA (EMEA) SUPPLIERS

Notice to EMEA (Europe, Middle East & Africa) Suppliers


After a thoughtful review of the supplier experience, changes have been made to our support model & options:


  • We will close down EMEA supplier support phone lines soon. You will be able to reach us at dedicated support email addresses as before.


  • We will support English as the primary working language going forward.  You may continue to write us in your preferred language, but non-English communications may lead to a longer turnaround time. You will receive all responses in English.


Please select the invoicing organization (Nike or Converse) below for more specific details.



Nike Bill-To & Postal Details

Please use the widget below to identify the correct ‘bill-to’ address, invoice postal address and Nike Finance Helpdesk contact information for Nike Europe. 


Navigate through the questions using the unique Nike company code which can be found on the purchase order that you received from Nike.

What Nike company code is listed on the Purchase Order you received from Nike? Note: If you did not receive a Purchase Order from Nike; please contact your local contact person for the correct Nike address or the correct Nike company code.

Within this code,, which specific retail store are you shipping to? If your invoice is not related to a specific store then please use the first option from the list.

Details Required on the Invoice

All new suppliers are required to submit their invoices electronically via Coupa. If not done yet, please use the link received previously to complete the set up in Coupa/CSP


Coupa onboarded suppliers will create invoice directly in Coupa Supplier Portal CSP


Download PDF instructions here.


To ensure timely payment, please include the following when submitting an invoice (please note: the below list is a standard overview, different requirements may apply by country) in doubt, please contact us via the Nike Finance Helpdesk.


To assist you with invoicing to Nike Europe, you will find an example invoice containing all the information needed for timely payment of your pdf and hardcopy invoices here.

  • Required information on the invoice:

    • Purchase order (PO) number
    • The word “Invoice” (or in local language)
    • Billed Nike entity name
    • Billed Nike address
    • Billed Nike VAT amount
    • Nike VAT Number 
    • Vendor name
    • Vendor address
    • Vendor VAT number
    • Vendor bank account details
    • Product/service description (matching PO line description)
    • Net amount
    • Tax %
    • Tax amount
    • Gross amount
    • In case of import by Nike, also the import documentation has to be added to the invoice as an attachment

INVOICE SUBMISSION FOR SUPPLIERS WHO ARE NOT USING COUPA

Depending on local country legislation, Nike can accept only hard copy invoices or soft copy invoices. The above invoicing widget tool will tell you for the Nike entity you are invoicing what type of document is required (hardcopy or softcopy).


SUBMITTING SOFT COPY INVOICES:


Please adhere to the following updated guidelines for invoice submission by email for Nike Europe via Nike Finance Helpdesk.


  • Each email, including the attachment(s), should be less or equal to 10MB. 
    Emails greater than 10MB will get automatically rejected.

  • Invoice documents should be submitted as PDF attachments to the email. 
    Files with any other extension will be automatically attached as a supporting document if submitted along with a PDF.
    For example: If 1 PDF & 1 Word (.doc/.docx) document is attached, the PDF will be considered the invoice and the Word document will be attached along with the original email sent as a supporting document.

  • Emails whose attachments have invalid file extensions will be rejected.
    Invalid file types: .eml, .tiff, .tif, .xlk, .gif, .sig, .p7s, .png, .txt, .ppt, .csv, .jpg, .jpeg, .dat, .xades, .xml,.rtf, .isdoc, .bin, .DBF, .vcf, .exe.

  • Do not attach the same document with different extensions. 

  • Multiple attachments should be avoided. 
    An email should contain only 1 invoice (in PDF format). E-mails with attachments of a total page count less than 50 are preferred. Single documents should contain a max of 10 pages.


  • Attachments that are password protected or have a pop up will be rejected.
    For example: Spreadsheets with security warnings due to macros, linked workbook/worksheet, filters etc.

  • Encrypted or zipped files will be rejected. 


Good to Have

  • Logo and digital signatures should be removed from the mail body.
  • Avoid using special characters such as "\t", "\n", "\", " ", "<", ">", "|" and “OUT OF OFFICE” in the subject line. If such characters are present, the document will get automatically rejected. 
  • Avoid using special characters in the filename (",", "/", "!", "@", "#", "$", "%", "^", "&", "*", "'", "\", "(", ")", "|", "[", “] “). If such characters are present, the document will get automatically rejected.
  • Do not attach the same documents with the same extensions but with different names.
  • Documents to be submitted with white background and text in black color. This results in proper readability and correct processing.
  • Background of the attachments must not be black or colored as it will result in poor quality output, which affects readability and processing.
  • Images should be in black and white with a minimum DPI of 300 and should not exceed standard A4 (8.2”X11.6”) size as it results in poor quality output, which affects readability and proper processing.
  • Fonts preferred in the attachment/invoice are Arial, Times New Roman, and Calibri.
  • Handwritten texts to be avoided in documents.
  • Vertical/rotated text selection to be avoided in documents.



SUBMITTING HARD COPY INVOICES:


Please submit your hard copy invoice via post or courier to the address provided in the tool, making sure to use the Nike Postal address on the envelope.

Frequently Asked Question

  • Who can I contact to check payment status of the invoice?

    Contact us via the Nike Finance Helpdesk.

  • I don't know which Nike entity I am delivering to.

    This should be indicated on the PO, if you did not get a PO please ask your Nike contact who placed the order with you.

  • How can I change my vendor details (address, etc...)?

    Please ask your Nike contact who placed the order with you.

  • I did not receive a purchase order number. Who do I need to contact?

    Please ask your Nike contact who placed the order. Remember, NO PO – NO WORK – NO PAY

  • How do I know whether I should charge local VAT or whether the VAT liability is shifted to the recipient of the supply (reverse charge)?

    This depends on your local country regulations. Please contact your tax officer for support.

For further questions, who can I contact?

For further questions, please contact us via the Nike Finance Helpdesk.


If you have any questions or would like to provide feedback, please contact us at the appropriate email address (see below).


NIKE FINANCE HELP DESK

  • Please remember when communicating with the Nike Finance Helpdesk

    Our Nike Finance Helpdesk for Europe is to support suppliers on issues related to payments 


    • Reply to open case emails only; responses will not be sent to ‘closed case emails’. At the moment a case is closed you will receive a notification.
    • Reply to original emails only; responses will not be sent to auto notifications
    • Keep the subject line intact for all existing queries
    • When forwarding emails, please don’t copy the Finance Help Desk
    • Remember to use the contact information for all queries
    • If you are supplying goods or services to different countries, please remember to send your invoice to the appropriate address. Contact Nike for the correct information.
BILLTO EMAIL
Austria AT.finance.helpdesk@nike.com
Belgium (Brussels) BE.finance.helpdesk@nike.com
Belgium (Laakdal) Accounting.ELC@nike.com
Croatia HR.finance.helpdesk@nike.com
Czech Republic CZ.finance.helpdesk@nike.com
Denmark DK.finance.helpdesk@nike.com
Finland FI.finance.helpdesk@nike.com
France FR.finance.helpdesk@nike.com
Germany DE.finance.helpdesk@nike.com
Greece GR.finance.helpdesk@nike.com
Hungary HU.finance.helpdesk@nike.com
Ireland UK.IE.finance.helpdesk@nike.com
Israel AP.israel@nike.com
Italy IT.finance.helpdesk@nike.com
Netherlands/EHQ NL.finance.helpdesk@nike.com
Norway NO.finance.helpdesk@nike.com
Poland PL.finance.helpdesk@nike.com
Portugal ES.PT.finance.helpdesk@nike.com
Russia RU.finance.helpdesk@nike.com
Slovakia SK.finance.helpdesk@nike.com
Slovenia SI.finance.helpdesk@nike.com
South Africa ZA.Finance.helpdesk@nike.com
Spain ES.PT.finance.helpdesk@nike.com
Sweden SE.finance.helpdesk@nike.com
Switzerland CH.finance.helpdesk@nike.com
Turkey TR.finance.helpdesk@nike.com
United Kingdom UK.IE.finance.helpdesk@nike.com


WELCOME CONVERSE EUROPE PARTNERS


We believe diversity and inclusion drives innovation. In alignment with this approach, Converse prefers a base of suppliers that actively and significantly support our business requirements.


On this page you can find information about the Converse Europe’s billing process and frequently asked questions (FAQ).


INVOICING TO CONVERSE

Bill-to address (address on the face of the invoice):
Converse Netherlands B.V.
Colosseum 1
1213 NL Hilversum
The Netherlands
VAT No: NL811576656B01


Bill-to address (address on the face of the invoice):
Converse Deutschland GmbH
Warschauer Strasse 70A
10243 Berlin
VAT No: DE302428426


Bill-to address (address on the face of the invoice):
Converse France SAS

26 Rue Quentin-Bauchart

75008 Paris
France
Vat No: FR12811794940


Bill-to address (address on the face of the invoice):
American Converse SL – sucursal em Portugal
Lagoas Park Edificio 6 Piso 2 e 3
274-0265 Porto Salvo
Portugal
Vat No: PT980541921


Bill-to address (address on the face of the invoice):
American Converse SL
Paseo Sant Gervasi 51
Edificio La Rotonda
08022 Barcelona
VAT No: ESB66559899


Bill-to address (address on the face of the invoice):
Converse Retail Italy Srl
Via Fratelli Castiglioni, 8
20124 Milano
VAT No: IT13808291002


Bill-to address (address on the face of the invoice):
Converse Retail (UK) Ltd
4 Handyside Street
N1C 4DJ London
United Kingdom
Vat No: GB268396649


Bill-to address (address on the face of the invoice):
Converse Retail GmbH
Teinfaltstrasse 8/4
1010 Wien
Austria
Vat No: ATU72276556


.

  • Details Required on the Invoice

    To ensure timely payment, please include the following when submitting an invoice (please note: the below list is a standard overview, different requirements may apply by country) in doubt, please contact us via the NL.finance.support@converse.com


    • Purchase order (PO) number in case provided
    • The word “Invoice” (or in local language)
    • Billed Converse entity name
    • Billed Converse address
    • Billed Converse VAT amount
    • Converse VAT Number 
    • Vendor name
    • Vendor address
    • Vendor VAT number
    • Vendor bank account details
    • Product/service description
    • Net amount
    • Tax %
    • Tax amount
    • Gross amount

To ensure timely payment, please include the following when submitting an invoice (please note: the below list is a standard overview, different requirements may apply by country)

Please send your invoices to :  NL.finance.invoices@converse.com




Hardcopy: Invoice Postal address (send your hard copy invoice here):

Converse
Att. Accounts Payable
PO Box 24026
28080 Madrid
Spain


CONVERSE FINANCE HELPDESK


Our Converse Europe Finance Helpdesk is the single point of contact for sending invoices and resolving queries.


Email: NL.finance.support@converse.com



Nike and Converse shall not be held liable for any improper or incorrect use of the information described on this website and/or the use of the information contained on this website. Nike does not assume responsibility for anyone's use of the information as presented on this website. In no event shall Nike or its contributors be liable for any direct or indirect damages (including, but not limited to loss of use, data, or profits; or business interruption) arising in any way out of the use of the information on this website.


This disclaimer of liability applies to any and all damages whether based on alleged breach of contract, or negligence, including but not limited to damages by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, and/or theft, destruction or unauthorized access to, alteration of, or use of any record.


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